FAQ

Check here for possible answers to questions you may have.

If you don't find your answer here, please e-mail us at support@ourwesternstuff.com!


  • Is my online transaction secure?
  • What sort of shipping and guarantee do you offer?
  • Is my online transaction secure?

     

    Yes, every precaution is taken to insure your personal information is secure. By using Pay Pal, you are assured of secure online buying. You can become a member (membership is free, or simply use Pay Pal without joining) of Pay Pal by going to their secure website at www.paypal.com and you will be helped through the membership process. Pay Pal will explain how to know you are being contacted by them and not someone trying to collect your information illegally! Pay Pal also explains how their Security works. Pay Pal is recognized and used world wide and enables you to use your credit card, debit card, or money transfer safely.

    What sort of shipping and guarantee do you offer?

    Your safe shipping guarantee

    If your order arrives damaged in any way in shipping, contact us and we will replace it immediately and at no extra charge.

    We want your product to be an addition to your home that delights you—and catches the eye of your guests—for years to come.

    We ship both:

    Standard UPS - 5-Day UPS - 3-Day UPS

    e-mail us!    support@ourwesternstuff.com

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